A property management system (PMS) is software that facilitates a hotel’s reservation management and administrative tasks. The most important functions include front-desk operations, reservations, channel management, housekeeping, rate and occupancy management, and payment processing.
To read more about the need for and advantages of a PMS, see this link.
The best PMS systems are ranked on the very informative website of Hotel TechReport: check the list here.
We don’t use any of them 😊. Not because they are not good but most of them (for instance MEWS from the Netherlands) are not supported in Iceland. This seems to have to do with the fact that Iceland is member of the
European Free Trade Association (EFTA) but not of the EU and has its own currency.
Update December 2026:
We are currently leaning towards StayNTouch but our techstack will be determined in consultation with Provision-Partners, a company of which Daniel a consulting partner and European rep.